About

About Information Systems

The College of Saint Elizabeth provides a number of technology services through the Office of Information Systems (OIS). We provide a range of academic and administrative support services for the CSE campus community. OIS is comprised of four departments

Academic Computing

The Academic Computing department provides technology, training, resources, technical support and expertise in support of the College's community of learning. We offer a broad range of services for students, faculty, and staff who want to explore multimedia and other digital technology resources.

Academic Computing supports and maintains classroom instructional technologies. There are six general-purpose PC labs, one Macintosh lab, smart classrooms and four special purpose computer labs on campus. General-purpose computer labs are equipped with state of the art computers and laser printers, and are available for student use when classes are not in session. The labs are staffed by trained student Lab Assistants located in Henderson Hall 210. Lab Assistants are on duty during all hours of operation (seven days a week during the Fall and Spring semesters) to assist users with hardware, software, and scanning.

Other services include:

• Faculty Laptop and portable LCD loaner program
• Technology workshops for students, faculty, and staff
• Smart Classroom Technology workshops for faculty
• SelfService, E-Mail, and Moodle Support
• Campus events technology setup
• Help Center

Administrative Computing

Located at the Lower Level of Santa Rita Hall, the Administrative Computing Department provides support for many of the "back end" administrative applications and databases that the College requires in order to do business. The list of applications includes the student information system, financial aid, the College ID card system, many of the College web-based applications, and student billing systems.

In addition to providing support for these applications and products, the Administrative Computing Department also actively develops new programs to integrate systems on campus and simplify processes, generates reports for academic and administrative departments, and conducts user training on a periodic basis.

Media Services

Media Services provides academic support services to the CSE college community in the areas of traditional/non-traditional audio-visual equipment, and video/television projects and video conferencing. We are located in the lower level of Mahoney Library.

The department is divided into four main areas:

• Audio Visual Services
• Videoconferencing Services
• Television Services
• Dolan Performance Hall

Network Operations

Network Operations is primarily responsible for the management and support of the data, voice, and server infrastructures that provde the foundation for many critical College systems.

This infrastructure includes:

• the fiber optic and copper network that connects all campus buildings for voice and data communications
• the voice and data networks within campus buildings bringing network access and dial tone to offices, classrooms, and dorm rooms
• the server systems that power a number of application services on campus
• and wireless network (wi-fi) access

In addition to the above responsibilities, Network Operations manages the central authentication/identity management system, e-mail systems, network and systems security, remote access, anti-spam/anti-virus services, storage services, and backup services.